Shipping policy

Fast, Reliable, and Global Shipping from GameCove. We're excited to offer a range of shipping options to meet your gaming needs. Our policy is designed to provide clear and concise information about our shipping practices.


Delivery Estimates:

Our handling time is 2-5 business days. This is the time we take to prepare and pack your order before handing it over to the courier.

Local Shipping

We ship anywhere in the Philippines. The main shipping method is J&T Express, with a delivery time of 7-14 business days.

International Shipping

For international customers, we use DHL Express as our shipping courier, with a delivery time of 4-7 days.

 

Please note that the delivery times are estimates and may vary based on the courier's schedule and unforeseen circumstances.

 

Shipping Costs and Couriers:

  • The cost of shipping is determined by the courier service used. These costs are calculated based on the shipping option selected and the destination of the package.
  • We partner with reputable couriers to ensure that your order arrives safely and on time.


Order Tracking:

  • Stay updated on your order's status. After your purchase, we will send you an email containing the order receipt, shipping number, and a order tracking link.
  • Use the provided link to track your order directly on the courier's website, keeping you informed every step of the way.


Packaging for Safety:

  • We take great care in packaging your products. All items are securely bubble wrapped to ensure they arrive in perfect condition.


Please Note:

  • Currently, we ship only within Asia, and we are working towards expanding our services worldwide. Stay tuned for updates on global shipping!
  • Shipping times may be affected by factors outside of our control, such as customs delays or extreme weather conditions. We appreciate your understanding and patience in these situations.

Need Assistance or Have Questions?

For inquiries about our shipping policy or any assistance with your order, please reach out to support@gamecove.ph. Our dedicated customer service team is always ready to help.

BUSINESS NAME:
GAMECOVE ONLINE STORE
BUSINESS ADDRESS:
Davidas Street, 1006 Binondo Manila, Metro Manila, NCR
BUSINESS PHONE NUMBER:
(+63) 945 499 5604